Ethical Leadership and Its Dual Impact on Workplace Conflict: Insights from Public and Private Universities

Abstract

This research examines the function of ethical leadership in reducing workplace conflict in public and private universities. Ethical leadership improves employees' mediation skills and their conflict resolution ability, including relationship, task, and process conflicts. This research targets employees in universities since the education sector is very dynamic and needs good strategies to control employee satisfaction and commitment. Information was gathered with validated questionnaires and analyzed with a Likert scale. The dependent variable was treated as workplace conflict, and ethical leadership as the independent variable. Reliability analysis ensured that data were consistent. The evidence substantiates the hypothesis that ethical leadership has a positive effect on conflict resolution effectiveness. This research adds to the literature on ethical leadership and conflict resolution, especially in emerging economies such as Pakistan.
Keywords: Ethical leadership, conflict resolution, relationship conflict, task conflict, process conflict, public universities, private universities